Multi-Factor Authentication Requirement for the NBID Admin Portal

Important changes to Admin Portal access

Multi-Factor Authentication is coming to the Admin Portal

As NBID has grown to over 620 bank members, the network has seen accelerated adoption and usage. NBID is committed to upholding high standards for data security to serve our partners. With this principle in mind, NBID is enforcing a Multi-Factor Authentication (MFA) requirement to access the Admin Portal starting June 10th, and you will have the option to enable this for your customers on the Depositor Portal as a fast-follow, no later than the end of June.

When this conversion occurs, you will receive an email notification asking you to reset your password. Once you have established your credentials, you will be prompted to set up MFA using Time-based One-Time Password (TOTP) through an authenticator application of your choice (e.g., Google Authenticator, Microsoft Authenticator) and/or SMS. Once you have registered, you will be able to access the Portal with the verification code provided through your selected channel.

Also note

Single Sign-On users

If your organization is utilizing Enforced Single Sign-On to access the Admin Portal, no action will be required during the conversion process.

Enabling MFA for your depositors

If you would like MFA enabled for your depositors, or if you have any questions on this process, please reach out to your Regional Director.

Reach out to your Regional Director or contact@nbid.com with any questions.

NBID LLC is not a bank. Deposit insurance covers the failure of insured institutions, not NBID. Deposits are placed at FDIC-insured network institutions and are eligible for pass-through insurance up to $250,000 per institution. Certain conditions must be satisfied for “pass-through” FDIC deposit insurance coverage to apply. A list of participating banks appears at nbid.com/bank-list.

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